This Cookie Policy (the “Policy”) aims to provide you with simple, clear information on the way in which your data is collected through our use of cookies (“cookies”).  When you visit Celltrion Healthcare Canada Ltd.’s (“Celltrion” or “we”) website located at www.celltrionhealthcare.ca (“Site”), information may be stored in or retrieved from your browser using cookies. This Policy complements the Celltrion Privacy Policy and should therefore be read together for a full understanding of our practices and your rights with respect to the protection of personal information.

1. What is a cookie?

A cookie is a small piece of data (text file) placed on your device such as computers or mobile phones in order to remember information about you. This information may relate to you or your device and may be used to operate and maintain the security of the Site and to enable users to use the services offered on the Site. We do not collect any sensitive personal information about you with these cookies.

Cookies can either be temporary or persistent: temporary means they are deleted from your device after your browsing session and browser are closed, and persistent means they are stored on your device until their deletion.  Information collected through the cookies may be communicated outside of Quebec and Canada to our parent company as well as to our service providers, including to Korea.

2. What data is collected through our cookies?

The data relating to a device that is collected via cookies are the following:

    · One or more technical identifier(s) allowing you to identify your internet box

    · The date, time, and duration of connection of a device to a website

    · The Internet address of the originating page of the device accessing the Site

    · The type of operating system of the device (e.g.: Windows, MacOS, Linux, Unix, etc.)

    · The type and version of the browser software used by the device (Internet Explorer, Firefox, Safari, Chrome, Opera, etc.)

3. What cookies do we use and what are their purposes?

There are essentially four types of cookies:

    1. Strictly necessary cookies are essential for websites to function normally or to access particular features, such as the ability to sign in, ensuring security and network management. These cookies cannot be disabled and so do not require your prior consent.  Without these cookies, you will not be able to use our Site normally. 

    2. Performance cookies monitor site performance and follow user actions. They can count page visits, examine how much time a user has spent on a website, as well as analyze loading speeds to improve website performance.

    3. Functionality cookies are used to enhance the performance of a website as without them certain functions may not be available. They help to remember user preferences and settings.

    4. Targeting cookies help to build user profiles and attract customers with targeted ads. They can be shared with other advertisers so that the performance of such ads can be monitored and measured.

We only use strictly necessary cookies. On our Site, we place the following type of cookies for several purposes:

    1. Strictly Necessary Cookies:  Please see the table below for the details of the “Strictly Necessary” cookies that we use and their description:

4. When are the cookies placed? 

During your first visit to the Site, a cookie banner informs you of the presence of cookies and where optional cookies can be placed, invites you to indicate your choice. Cookies requiring your consent in accordance with the applicable laws are only placed if you accept them. Due to the rapidly changing state of technology, we cannot make any guarantees that our systems will be able to honour Do-Not-Track requests sent by your browser.

5. How do you manage cookies?

Configuring your browser:  You can configure your browser of your device to accept or refuse all cookies, delete cookies periodically or even see when a cookie is issued, its validity period, and its content, and refuse its recording on your hard drive. You can choose to block or deactivate these cookies at any time by configuring the internet browser, in accordance with the instructions established by your internet browser provider. For more information about modifying your browser settings to block or filter cookies, visit:

    1. https://www.aboutcookies.org/how-to-manage-and-delete-cookies; and/or

    2. https://allaboutcookies.org/how-to-manage-cookies.

The links mentioned in this section are not under our control and are only provided for your convenience. We are not responsible for the accuracy, currency, or reliability of the content of such links/websites.

6. How do you contact us?

For any questions or concerns relating to this Policy or if you want to make a complaint, you can contact us:

    · By mail at: 121 King Street West, Suite 1010, Toronto, ON M5H 3X7

    · By email at: DPO.CTHC@celltrionhc.com

Please note that we may need to confirm your identity, request additional details and work with internal staff or our third-party service providers to respond to you or to look into your concerns or complaints. We will respond to you within thirty (30) days from the date of receipt of the request (unless the response period is extended in accordance with applicable laws). 

7. Do we update this Policy?

Yes, we will occasionally update this Policy to reflect changes in our practices and cookie use. If we make any changes to this Policy, we will revise the “Date of last update” date below, post the updated Policy on this page and if required by applicable laws, ask you to re-consent to our changed use of cookies.

Date of last update [August 1^st 2024]